We recently launched the workforce monitoring use case, shared how customers use location events to run their business and helped them get Slack alerts for unexpected events on the field. All of this required a lot of programming and testing.
We have worked closely with customers across markets to configure the most critical unexpected events for delivery, logistics, services and sales teams. Our customers can now get Slack alerts in real time when an unexpected event happens on the field.
Our customers use HyperTrack to track live location of their app users, often in the context of actions they perform in the app. For example, how far has my delivery reached, did my service professional reach the customer on time, how far is my friend from the restaurant where we are meeting up, where is the place I am supposed to meet the merchant, and so on.
As HyperTrack started generating location data for thousands of users, customers started asking more aggregate questions. Can you show me the live location of my users on a map right now? Can you show me the places where my users have been this month? Can you show me the clusters where my customers are located? Can you show me the places where my users stop and spend most time?
Now, the answer to all of these questions is yes.
Location tracking is driving forward thinking services businesses around the world to build mobile marketplaces that connect freelance and in-house service professionals with local consumers. Services like home healthcare, beauty, auto mechanic, laundry, cleaning services, handyman, pickup and delivery are booked with the tap of a button and serviced by professionals who use an Android or iOS app to manage the visits. Live location of such service professionals can be useful to assign jobs based on location, track the visit, measure productivity, share location with customers for a better product experience and track miles for expense management. Service aggregators around the world and across industries use HyperTrack to build live location use cases.
Testing your API connections are extremely important before putting your implementation in place, and can save you a lot of trouble and duplicated effort. Here at HyperTrack we use Postman to perform this task, and we’ve found it so useful that we put together a collection so that you too can use it. Over the next few minutes we’ll be walking you through how to test your API credentials and queries for accessing HyperTrack and see what data will be coming back.
Developers need to get off their chair and move in the big bad world to test dynamic location applications before releasing it to test users. If you are anything like me, getting off my chair is hard. As we build the plug and play stack for dynamic location, we want to provide developers an environment that easy to test faster and reliably before going live. With this intent, we are announcing our first testing tool, TestDrive. TestDrive is available as an easy download on the App Store and Play Store.