Company, Customers, General, Guest posts, Industry

Care24: Providing delightful caregiver tracking and ETA experience with HyperTrack

This is a guest post by Siddharth Sharma, CTO at Care24, India’s leading provider of home healthcare services.

Care24 is a leading provider of home healthcare services in India and as we scaled our operations we found accurate tracking of our care personnel to be a very important factor in service delivery. We already had our own app and were faced with the classic build vs. buy decision. As an early stage company we have to be very judicious with our resources. While we wanted tracking as a core feature in our app, building that technology capability is cumbersome and not core for us. We started looking for technology partners for help.

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location tracking service professionals
Code, General, Tutorial

Build location tracking of at-home service visits in Android

Location tracking is driving forward thinking services businesses around the world to build mobile marketplaces that connect freelance and in-house service professionals with local consumers. Services like home healthcare, beauty, auto mechanic, laundry, cleaning services, handyman, pickup and delivery are booked with the tap of a button and serviced by professionals who use an Android or iOS app to manage the visits. Live location of such service professionals can be useful to assign jobs based on location, track the visit, measure productivity, share location with customers for a better product experience and track miles for expense management. Service aggregators around the world and across industries use HyperTrack to build live location use cases.

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Company, General, Industry

Live Location Sharing by Google Maps and Facebook Messenger

On Mar 22, Google announced that users of Google Maps can share their trips and real-time location with friends when on the way. Then on Mar 27, Facebook announced that users of Facebook Messenger can share their live location with friends to make meeting up easier and safer. The news from Google and Facebook comes hot on the heels of the Feb 3 news story that Whatsapp has been testing real-time location sharing. Apple has had Find My Friends app packaged into iOS 9 and later since September 2015 so iPhone users can share live location with their friends.

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Code, General, Technology

Our framework for real-time filtering of location streams

One of the biggest challenges with continuous location tracking is dealing with volatile quality of smartphone’s GPS readings. Numerous factors affect GPS accuracy such as:

  • Quality of GPS receiver
  • Source of signal (GPS, WiFi, cell tower triangulation)
  • Environment (weather, skyline visibility, enclosed spaces, multipath reception)
  • Device state (low power mode, flight mode, initial fix)

Due to the error introduced by all these factors it becomes essential to carefully process the location stream in order to accurately predict the path taken by a driver.

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