Technology

Real-time location tracking with near-zero battery impact

The HyperTrack SDK is active on thousands of devices through 100+ apps across the globe. Users represent all 6 inhabited continents, 2 major smartphone Operating Systems, several tracking use cases and markets, and a variety of network and GPS conditions. We implemented a way for the SDK to record overall battery consumption on the device during the time it was active. This is our first battery benchmarking exercise at a reasonable scale. This goes beyond small scale tests we had done with dozens of users in controlled setups. Turns out, we are able to deliver real-time location tracking with near-zero battery drain.

In this post we share the data that implies that HyperTrack delivers real-time location tracking with near-zero battery drain. We go on to list the battery optimization techniques we used in order to get there.

Continue reading

Standard
Technology

Are stops important in the world of location tracking?

We had trips on our mind when we first built HyperTrack. We assumed that developers would start tracking a user when they expected the user to be on their way to get some place and stop when they had reached. The assumption failed. Obvious in hindsight, developers expected us to tell them (and not the other way around) when the user was on the way and when they had stopped. All they wanted to do was switch us on or off, and hand over control to HyperTrack to automatically figure out trips and stops in the life of the user. They would keep HyperTrack on through the day, through the week, or just switch it on and leave it on forever. HyperTrack was expected to notify developers about the start and end of these trips and stops, besides other useful events along the way. This led to a re-architecture of our stack that we rolled out with HyperTrack v3 in March. Continue reading

Standard
Tutorial

Get Slack alerts for business-as-usual location events

We recently launched the workforce monitoring use case, shared how customers use location events to run their business and helped them get Slack alerts for unexpected events on the field. All of this required a lot of programming and testing.

We used the HyperTrack Live app (available on both iOS and Android)  to dog food these features. It helps that the app is now used across all 6 inhabited continents! 😀 Continue reading

Standard
Tutorial

Get Slack alerts for unexpected events on the field

We have worked closely with customers across markets to configure the most critical unexpected events for delivery, logistics, services and sales teams. Our customers can now get Slack alerts in real time when an unexpected event happens on the field.

Continue reading

Standard
Tutorial

Why we created heatmap views for our customers

Our customers use HyperTrack to track live location of their app users, often in the context of actions they perform in the app. For example, how far has my delivery reached, did my service professional reach the customer on time, how far is my friend from the restaurant where we are meeting up, where is the place I am supposed to meet the merchant, and so on.

As HyperTrack started generating location data for thousands of users, customers started asking more aggregate questions. Can you show me the live location of my users on a map right now? Can you show me the places where my users have been this month? Can you show me the clusters where my customers are located? Can you show me the places where my users stop and spend most time?

Now, the answer to all of these questions is yes.

Continue reading

Standard
Case study

How businesses use HyperTrack for workforce monitoring

Workforce monitoring is emerging to be one of the top use cases that customers want to build using HyperTrack. Examples of workforce are salesforce, riders, vehicles, fleets, or  teams. In this blog, we share three unique stories of how of our customers are using HyperTrack to monitor their workforce.

Continue reading

Standard
Case study

Using real-time location events to run your business

Businesses want to consume live location/activity data of their users as alerts when specific events happen out in the big, bad world. Here are a few examples of what we have heard from our customers. This is also the reason we built HyperTrack events. Now these companies, and yours, can get these alerts and more. 

Continue reading

Standard